Light Co​mmunications, Inc.

Voice Data Web

SUCCESS STORY in 2016:

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Partnerships​

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About CallMiner

 

With the tagline “Listen to Your Customers, Improve Your Business” CallMiner's goal is to help companies automate the overwhelming process of extracting insight from phone calls, chats, emails and social media to dramatically improve customer service and sales, reduce the cost of service delivery, mitigate risk, and identify areas for process and product improvement.

 Highlighted by multiple customer achievement awards, CallMiner has consistently ranked number one in customer satisfaction, including surveys conducted by DMG Consulting and Ovum.

                                                       www.callminer.com


Media Contact :

Maureen Szlemp | CallMiner Marketing Director | [email protected]| 319-573-3312

About Toga Soluciones

Somos una compañía consultora con 15 años en el mercado, enfocada a definir y desarrollar estrategias de gestión de la relación entre los clientes y las corporaciones o entidades gubernamentales.

Punta de lanza en soluciones de Customer Experience para empresas porque:

            Puedes probar antes de contratar nuestros servicios

Brindamos flexibilidad y escalabilidad

 Logramos una rápida implementación
       Somos pioneros en soluciones en la nube
               Tenemos experiencia con Centros de Contacto


We are a consulting company with 15 years of experience on the market, focused on defining and developing relationship management strategies between clients and corporations or government entities.

Specialists in Customer Experience solutions for companies because :

                                                                                       You can try our services before hiring us

                                                                                       We provide flexibility and scalability

                                                                                       We achieve rapid implementations

                                                                                       We are pioneers in cloud solutions

                                                                                       We have experience with Contact Centers

About Google Cloud Platform

Google Cloud Platform Benefits

GCP frees you from the overhead of managing infrastructure, provisioning servers and configuring networks. To let innovators innovate and let coders, well, just code.

Why Google Cloud Platform is Different

A global fiber network, connecting you to the world. Analytics that crunch petabytes in minutes.

No-ops services that just scale.

About Parlance


Virtual agents and operators − not IVRs and hold times.

Parlance speech self-service solutions help businesses deliver on the brand promise they make to customers. We help ensure that every caller interaction starts on the right foot. No annoying IVR menus, no repeating information − in short − no frustration. Our virtual agents and operators partner with your live staff to deliver the experiences your customers crave − natural and intuitive self-service interactions for simple connection requests and contact center processes, and immediate assistance from a live agent or operator for more complex needs.

About Voicebase

VoiceBase is an industry leader in speech recognition, speech analytics and predictive analytics technologies. 

At VoiceBase we believe the single most important part of every phone call, webinar, video conference, podcast or university lecture – is what’s said. We are passionate about surfacing insights from spoken information so that people and businesses can make better decisions. We build powerful APIs for speech analytics and predictive analytics, enabling the search and discovery of spoken information. To be the most accurate, fastest and lowest cost solution to do this on a massive scale – is what drives us all.

About  Amazon AWS

Amazon Web Services offers a broad set of global cloud-based products including compute, storage, databases, analytics, networking, mobile, developer tools, management tools, IoT, security and enterprise applications. These services help organizations move faster, lower IT costs, and scale. AWS is trusted by the largest enterprises and the hottest start-ups to power a wide variety of workloads including: web and mobile applications, game development, data processing and warehousing, storage, archive, and many others.